Your attitude, not your aptitude, will determine your altitude.

Expect the best. Prepare for the worst. Capitalize on what comes.

I've always taught that a poor economy is the best opportunity for salespeople because the naysayers and grumblers have already given up, leaving more territory, more opportunities to be successful than in a good economy when virtually all salespeople are out there, giving it their best.

I believe that being successful means having a balance of success stories across the many areas of your life. You can't truly be considered successful in your business life if your home life is in shambles.

Statistics suggest that when customers complain, business owners and managers ought to get excited about it. The complaining customer represents a huge opportunity for more business.

If you learn from defeat, you haven't really lost.

Remember that failure is an event, not a person.

You cannot climb the ladder of success dressed in the costume of failure.

Failure is a detour, not a dead-end street.

The foundation stones for a balanced success are honesty, character, integrity, faith, love and loyalty.