Quality is not an act, it is a habit.
Be kind whenever possible. It is always possible.
Well done is better than well said.
If you think you can do it, you can.
What you do today can improve all your tomorrows.
The wise does at once what the fool does at last.
Things do not happen. Things are made to happen.
To know oneself, one should assert oneself.
After a storm comes a calm.
Never complain and never explain.
More than 20 years on, sustained competition, informed customers and the rapid growth of new technology provide the necessary environment for substantial deregulation.