Expect problems and eat them for breakfast.

Things do not happen. Things are made to happen.

Be kind whenever possible. It is always possible.

I can, therefore I am.

Never complain and never explain.

Do not weep do not wax indignant. Understand.

If you're going through hell, keep going.

By failing to prepare, you are preparing to fail.

Quality is not an act, it is a habit.