Be kind whenever possible. It is always possible.

Leap, and the net will appear.

Well done is better than well said.

The most effective way to do it, is to do it.

Never complain and never explain.

If you're going through hell, keep going.

Quality is not an act, it is a habit.

Do not weep do not wax indignant. Understand.

Expect problems and eat them for breakfast.