I'm sorry that we have to have a Washington presence. We thrived during our first 16 years without any of this. I never made a political visit to Washington and we had no people here. It wasn't on our radar screen. We were just making great software.

Your most unhappy customers are your greatest source of learning.

Life is not fair get used to it.

I actually thought that it would be a little confusing during the same period of your life to be in one meeting when you're trying to make money, and then go to another meeting where you're giving it away. I mean is it gonna erode your ability, you know, to make money? Are you gonna somehow get confused about what you're trying to do?

Television is not real life. In real life people actually have to leave the coffee shop and go to jobs.

People everywhere love Windows.

We've got to put a lot of money into changing behavior.

I actually thought that it would be a little confusing during the same period of your life to be in one meeting when you're trying to make money, and then go to another meeting where you're giving it away. I mean is it gonna erode your ability, you know, to make money? Are you gonna somehow get confused about what you're trying to do?

Well private money can take risks in a way that government money often isn't willing to.

Just in terms of allocation of time resources, religion is not very efficient. There's a lot more I could be doing on a Sunday morning.